Personal Data Protection Charter

  • Personal Data Protection Charter

Introduction

Privacy Policy

Introduction

Client: Any professional or natural person capable within the meaning of articles 1123 et seq. of the Civil Code, or legal entity, who visits the website subject to these general conditions.

Publisher: Groupe ACN

Publication Director: M SOURDET-WALLOIS Anthony

Content: All elements constituting the information present on the website, including text, images and videos.

Client Information: Hereinafter referred to as "Information(s)" which correspond to all personal data that may be held by the Publisher for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user using the above-mentioned website who, in fact, generates data that can potentially be used by the Publisher, subject to prior agreement or logical consent.

Personal Information: "Information which, in whatever form, directly or indirectly, allows the identification of the natural persons to whom it applies" (article 4 of Law No. 78-17 of 6 January 1978).

The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)

1. General conditions of use of the website and services offered

The website https://www.elearning-h0b0.com/ constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may in no way reuse, transfer or exploit for their own account all or part of the elements or works of the website.

Use of the website implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time; Users are therefore invited to consult them regularly.

The website is in principle accessible at all times to Users. An interruption for technical maintenance may however be decided by the Publisher, who will then endeavour to communicate the dates and times of the intervention to Users in advance. Likewise, the legal notices may be modified at any time: they are nevertheless binding on the User who is invited to refer to them as often as possible in order to take note of them.

2. Description of services provided

The purpose of the website is to provide information concerning all the activities of the company. The Publisher endeavours to provide information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in updating, whether caused by itself or by third-party partners who provide this information.

All information indicated on the website is given for information purposes only and is subject to change. Furthermore, the information is not exhaustive. It is given subject to modifications having been made since it was put online.

3. Contractual limitations on technical data

The website uses JavaScript technology.

The website cannot be held responsible for material damage related to the use of the website. Furthermore, the User agrees to access the website using recent equipment, free of viruses and with an up-to-date latest generation browser. The website https://www.groupe-acn.fr/ is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, to improve its infrastructures, in the event of failure of its infrastructures or if the Services generate traffic deemed abnormal.

The Publisher and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

4. Intellectual property and counterfeiting

Groupe ACN owns the intellectual property rights and holds the rights of use on all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the website, regardless of the means or process used, is prohibited, except with prior written authorisation from Groupe ACN.

Any unauthorised use of the website or any of the elements it contains will be considered as constituting counterfeiting and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

5. Limitations of liability

As Publisher of the website https://www.groupe-acn.fr/, Groupe ACN is responsible for the quality and truthfulness of the Content it publishes.

The Publisher cannot be held responsible for direct and indirect damage caused to the User's equipment when accessing the website, resulting either from the use of equipment that does not meet the specifications indicated in point 3, or from the appearance of a bug or incompatibility.

The Publisher also cannot be held responsible for indirect damage (for example: loss of market or opportunity) resulting from the use of the website. Interactive spaces (possibility of asking questions in the contact area) are available to Users. The Publisher reserves the right to delete, without prior notice, any content posted in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, the Publisher also reserves the possibility of holding the User civilly and/or criminally liable, in particular in the case of messages of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photograph, etc.).

6. Management of personal data

The Client and the User are informed of the regulations concerning marketing communication, the law of 21 June 2014 on confidence in the Digital Economy, the Data Protection Act of 6 August 2004 as well as the General Data Protection Regulation (GDPR: No. 2016-679).

The internet user is informed of the existence of a list of opposition to telephone canvassing BLOCTEL, the registration procedures of which are specified on the website available at the address: https://conso.bloctel.fr/.

PERSONAL DATA AUTOMATICALLY COLLECTED BY US DURING YOUR USE OF OUR SERVICES

When you use our services, we automatically record information relating to your use of our services, your interaction with our advertisements, personalised ads on Google and our emails, information about the characteristics of the software and hardware you use, information obtained from your internet browser.

We collect this information in two ways:

  • Log files: when you use our services, certain information is automatically recorded in our server logs such as your IP address, your unique identifier, your operating system and its location, the type of browser you use, the pages you have viewed.
  • Cookies: We may use tracking technologies such as invisible pixels, log files implemented on our web pages that we store on your devices (called "cookies"). These technologies allow us to recognise your devices and track your exchanges with our services, emails and advertisements.

In the event that you do not wish your Personal Data to be collected through cookies, you can disable the support for these directly in your browser. This operation may however reduce the performance and functionality of the platform and its tools. For more information, please consult our Cookie Charter: Privacy Policy and Charter on the protection of personal data as well as Google's terms of use: https://policies.google.com/technologies/partner-sites

6.1 Person responsible for the collection of personal data

For Personal Data collected as part of form validation and browsing on the website, the person responsible for the processing of Personal Data is: M SOURDET-WALLOIS Anthony.

The legal representative of the website https://www.groupe-acn.fr/ is M SOURDET-WALLOIS Anthony, in his capacity as owner.

As the person responsible for the processing of data it collects, the Publisher undertakes to respect the framework of current legal provisions. It is its responsibility in particular to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consent, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality. Each time the Publisher processes Personal Data via the website https://www.groupe-acn.fr/, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which it processes them.

6.2 Type, processing and purpose of data collected

Groupe ACN may process all or part of the following data, some of which are essential for the proper functioning of the online services offered on the website https://www.groupe-acn.fr/:

  • Connection, browsing and website usage data.
    Processing: to enable and/or improve browsing on the website, establish audience statistics, measure the return on investment of marketing acquisition campaigns.
  • Identity and/or private data (title, first name and surname, age, weight, description of a personal/professional situation or issue)
    Processing: to answer a question, provide a quote, make an online appointment, be called back urgently, etc.
  • Technical data on the computer equipment used for browsing, the IP address, the login identifier and password for a secure area
    Processing: to secure communications with or from the website, prevent and combat computer fraud (spamming, hacking, etc.).
  • Contact data such as landline and/or mobile phone number, email address to conduct loyalty marketing campaigns by email or SMS.
  • Geographic data such as postal address
    Processing: Display a position, define an intervention area or calculate a route between two locations.
  • Voice data (audio recordings)
    Processing: save via an automatic answering machine a message in case of absence or unavailability of a telephone line or switchboard, in order to be called back by the person concerned.
  • Financial data related to quotes, orders and sales made via the website
    Processing: manage and ensure the traceability of services ordered by Users.

All data is kept for a maximum period of 12 months after collection or the end of the contractual relationship between the User and the Publisher.

Groupe ACN does not sell Personal Data which is only used by necessity, with regard to the processing described above and occasionally, for the purposes of overall statistical analysis.

6.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of the website https://www.groupe-acn.fr/ have the following rights:

  • Right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data, right to lock or delete personal data of Users (article 17 GDPR), when it is inaccurate, incomplete, ambiguous, expired, or the collection, use, communication or storage of which is prohibited
  • Right to withdraw consent at any time (article 13-2c GDPR)
  • Right to limit the processing of User data (article 18 GDPR)
  • Right to object to the processing of User data (article 21 GDPR)
  • Right to the portability of data provided by Users, when such data is subject to automated processing based on their consent or a contract (article 20 GDPR)
  • Right to determine the fate of User data after their death and to choose to whom the Publisher must communicate (or not) their data to a third party previously designated by them

As soon as the Publisher becomes aware of the death of a User and in the absence of instructions from them, it undertakes to destroy their data, unless their retention is necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how the Publisher uses their Personal Data, request their rectification or oppose their processing, they can contact the Data Protection Officer (DPO), via the contact form or write to 25 boulevard des Artisans 77700 BAILLY ROMAINVILLIERS

In their letter, the User must indicate the Personal Data they wish to correct, update or delete, by precisely identifying themselves with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to obligations imposed by law, particularly in terms of retention or archiving of documents. Finally, Users may lodge a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7. Security - How is your personal data protected?

Users of networks secured by standard devices such as firewalls, pseudonymisation, encryption, as well as password protection.

When processing Personal Data, M SOURDET-WALLOIS Anthony takes all reasonable measures to protect them against any loss, misuse, unauthorised access, disclosure, alteration or destruction.

"We take adequate technical and organisational measures to guarantee the protection of personal data against any unauthorised access or their modification, disclosure, loss or destruction.

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL Protocol (Secure Sockets Layer)
  • Access management - authorised person
  • Access management - data subject
  • Network monitoring software
  • Computer backup
  • Development of digital certificates
  • Username / password / multi-factor authentication
  • Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information."

8. Hyperlinks, "cookies" and internet tags

The website https://www.groupe-acn.fr/ may contain a certain number of hyperlinks to other websites. However, the Publisher does not have the ability to verify the content of the websites thus visited and will therefore assume no responsibility in this regard.

8.1. "Cookies"

A "Cookie" is a small information file sent to the User's browser and stored on the User's device (computer, tablet, mobile phone).

This file includes information such as the User's domain name, the User's Internet Service Provider, the User's operating system, and the date and time of access. Cookies will in no way damage the User's device.

The Publisher may process information from the User concerning their visit to the website, such as pages viewed and searches performed. This information helps to improve the content of the website and the User's navigation.

As Cookies facilitate navigation and/or the provision of services offered by the website, the User can configure their browser to allow them to decide whether or not to accept them so that Cookies are stored on the device or, conversely, that they are rejected, either systematically or according to their issuer. The User can also configure their browsing software so that the acceptance or refusal of Cookies is offered to them from time to time, before a Cookie may be stored on their device. The Publisher informs the User that, in this case, not all features of their browsing software may be available.

If the User refuses the storage of Cookies on their device or browser, or if the User deletes those stored therein, the User is informed that their browsing and experience on the website may be limited. This could also be the case when the website or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device appears to be connected to the Internet.

Where applicable, the Publisher declines all responsibility for the consequences related to the degraded functioning of the website and the services possibly offered, resulting either from the refusal of Cookies by the User or from the impossibility for the website to store or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will indicate how the User can change their preferences regarding Cookies.

At any time, the User may choose to express and modify their preferences regarding Cookies. The Publisher may also use the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to social networks such as Facebook, Twitter, LinkedIn appearing on the website and if the User accepts the deposit of Cookies by continuing their navigation on the website or mobile application of these same networks, then they may also deposit Cookies on their device.

These types of Cookies are only deposited with prior consent, notably by continuing navigation on the website or mobile application. At any time, they can revoke their consent to prevent the deposit of Cookies afterwards.

The website https://www.groupe-acn.fr/ uses Google Analytics, a website analysis service provided by Google Inc. ("Google").

Google Analytics uses Cookies to help the website and its Publisher analyse its use and audience based on the devices used.

The data generated by Cookies concerning the use of the website (including the IP address of visitors) will be transmitted to and stored by Google on servers located in the United States. Google will use this information to evaluate the use made of the website, compile reports on its activity for the Publisher and provide other services relating in particular to the use of the Internet.

Google may communicate this data to third parties in the event of a legal obligation or when such third parties process this data on behalf of Google, including in particular the Publisher of the website. Google will not cross-reference the IP addresses collected with any other data held by Google.

It is possible to deactivate the use of Cookies by selecting the appropriate settings on the browser used. However, such deactivation could prevent the use of certain features of the website.

By browsing the website, the User expressly consents to the processing of their personal data by Google under the conditions and for the purposes described above.

How to deactivate/delete Cookies?

8.2. Internet tags

The website https://www.groupe-acn.fr/ may occasionally use internet tags (also called "tags", action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics specialist partner who may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country. These tags are placed both in online advertisements allowing internet users to access the website and on the various pages thereof. This technology makes it possible to evaluate the responses of internet users to the website and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this website by the User. The external provider may possibly collect information about Users of the website and other external websites through these tags, compile reports on the activity of the website, and provide other services relating to the use thereof and of the Internet in general.

9. Applicable law and jurisdiction

Any dispute in relation to the use of the website is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is attributed to the competent courts.